What is incident reporting software?
Incident reporting software is where employees record workplace incidents and near misses: what happened, where, who was involved, and photos. It routes each report for review and investigation, assigns containment and corrective actions with owners and due dates, approves closure, and reports trends by type, department, month and cost.
In most plants a near miss is a remark at shift handover and an incident is a form in the EHS officer's drawer. Actions are agreed in a meeting and chased by email. Six months later the same forklift crossing causes another incident, and nobody can show whether the first corrective action was done, or whether anyone checked it.